Head of Client Services
Harry brings a wealth of experience in managing teams, contact centres and start-up operations across a range of financial products and services in areas such as Payment Protection Insurance, pensions and mortgage endowments.
With a passion for customer-centric solutions, Harry joined in 2020 with extensive knowledge of claims, complaints and compliance having spent 15 years at the Financial Ombudsman Service.
At PGMBM, Harry is responsible for heading up the recently established Client Care Team based in Putney, London. Here, expert paralegals provide front line advice, guidance, and support to clients across a broad spectrum of the firm’s cases.